Our Story
Stoneheart Peptides was founded to supply researchers with reliably pure and affordable lyophilized compounds for small lab research, discovery, and innovation.
Privacy Policy
Effective Date: July 13, 2026
Stoneheart Peptides, operated by Stoneheart Group LLC, respects customer privacy and collects only the information reasonably necessary to operate this website, process orders, provide account access, fulfill shipments, prevent fraud, respond to customer requests, and comply with applicable legal and accounting requirements.
Information We Collect
Depending on how you use the website, we may collect:
- Name
- Email address
- Billing and shipping address
- Optional telephone number
- Order and transaction details
- Account login information, if an account is created
- Website usage, device, IP address, and cookie information
Payments
Payments are processed by third-party payment providers. Stoneheart Peptides does not receive or store complete credit or debit card numbers. Payment providers may collect and retain information under their own privacy policies.
How Information Is Used
Customer information may be used to:
- Process and fulfill purchases
- Provide order updates and customer support
- Maintain necessary account access
- Prevent fraud or unauthorized transactions
- Handle refunds, disputes, or delivery issues
- Maintain legally required tax, accounting, and business records
- Protect the website and enforce our Terms and Conditions
Limited Retention
We do not intend to keep identifiable customer information longer than reasonably necessary. Information used for checkout, shipping, support, or account access may be deleted or anonymized after it is no longer needed.
Limited transaction records may be retained longer when reasonably necessary for tax, accounting, chargeback, fraud-prevention, dispute-resolution, or legal purposes. Customer accounts may be deleted or anonymized upon request unless retention is legally required.
Sharing of Information
We do not sell customer information. Information may be shared only with service providers necessary to operate the store, including website hosting, payment processing, shipping, fraud prevention, and technical support, or when disclosure is required by law.
Cookies
The website may use essential cookies needed for shopping-cart functions, checkout, account access, security, and basic website performance. Optional analytics or marketing cookies will be used only if enabled.
Security
Reasonable administrative and technical measures are used to protect customer information. However, no internet transmission or storage system can be guaranteed completely secure.
Your Choices
Customers may contact Stoneheart Peptides to request access to, correction of, or deletion of their personal information. Some information may be retained when required for legitimate business, tax, fraud-prevention, or legal purposes.
Children
This website is not intended for children under 18, and Stoneheart Peptides does not knowingly collect information from children.
Changes
This Privacy Policy may be updated periodically. The current version will be posted on this page with its effective date.
Contact
Privacy-related requests may be submitted through the website’s Contact page.
